Question 1

Do I need good internet for this to work?

Accepted Answer

No. Mr Compounder is optimized for 2G and unstable networks common in Tier-2 and Tier-3 cities. It is extremely lightweight.

Question 2

Do patients need to install an app?

Accepted Answer

Absolutely not. Patients do not need to download anything. They get a token via SMS or WhatsApp and track status on a simple web link.

Question 3

Is there a monthly fee?

Accepted Answer

No. We use a "pay-per-patient" model. You recharge your wallet (postpaid/prepaid) and only pay small fee (₹1-2) per patient served.

Question 4

Can I manage multiple doctors?

Accepted Answer

Yes. You can manage multiple queues and doctors from a single compounder dashboard.

Question 5

What if the patient does not have a smartphone?

Accepted Answer

Mr Compounder works with simple feature phones too. You enter their number, and the system can trigger a regular phone call (if configured) or SMS.

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